What is your return policy?

All returns MUST have prior authorization from us. If a product arrived damaged or we made an error in shipping you the wrong item, please contact us so we can arrange to exchange the item. If you decide to return goods for any other reason (i.e. you decided you did not need the item), you need to contact us for a return authorization number. Returns of this nature will result in a 20% restocking fee and require you to pay for the shipping costs associated with returning the merchandise back to us. Please note we cannot accept returns on custom manufactured or printed items unless the product is defective or manufactured incorrectly.